FAQs

Who is DV Chain?

As a leading liquidity provider, DV Chain empowers institutions, exchanges, and traders globally to access a vast array of cryptocurrencies through cutting-edge APIs and interfaces. Seamlessly settle transactions in multiple fiat currencies on the same day, ensuring swift and efficient trading. From intuitive web-based charting to expert algorithmic orders, DV Chain's robust tech stack helps scale your business.

*Registered with FINTRAC (CAD).

What are DV Chain’s trading hours?

Trading via DV Chain's electronic OTC platform and/or via API is available 24 hours a day, 7 days a week, 365 days a year.

If you wish to trade via chat / voice, you can do so anytime Monday-Friday from 7:00 am EST to 7:00 pm EST. *Ad-hoc weekend settlements available.

What are DV Chain’s settlement times?

DV Chain is connected to all preferred payment rails in both cryptocurrency and fiat currencies. Transactions are settled intra-day. We are flexible in helping support our user's settlement requirements.

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Who do I contact if I have any questions?

If you have any questions, please contact DV Chain via our contact form, and someone from our team will get back to you shortly.
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Current users can reach us 24/7 via email and/or IM.

Which cryptocurrencies can I trade?

DV Chain supports 80+ cryptocurrencies and over 450 pairs.

Which fiat currencies are supported by DV Chain?

DV Chain supports 30+ fiat currencies including USD, CAD, GBP, EUR, AUD and JPY.

Where can I trade with DV Chain?

You can trade with DV Chain 24/7 via our electronic web platform, via API and/or via IM.

You can trade with us via API ( WSS, REST & FIX).
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‍Contact us for more details.

What are the fees like when trading with DV Chain?

DV Chain does not have customers and trades as principal only - we do not charge fees.

Does DV Chain custody assets on behalf of its users?

NO, DV Chain does not custody assets on behalf of its users.

How do I onboard with DV Chain to become an approved user?

In order to be approved to trade with DV Chain, get started here.

Our onboarding process is quick & seamless, as long as you meet all the necessary requirements.

Is DV Chain the counterparty to all trades?

YES, DV Chain is the counterparty to all trades.

Questions?

Contact Us